Last updated: May 27, 2025
1. INTRODUCTION
These Terms and Conditions ("Terms") govern your access to and use of the Booklyn web application ("Booklyn," "the Application," "our Service"), a salon management platform provided by howmedia, a Digital Advertising & Social Media Agency registered in the United Kingdom ("we," "us," "our").
By accessing or using Booklyn, you agree to be bound by these Terms. If you disagree with any part of these Terms, you may not access the Application.
2. DEFINITIONS
- "User" refers to any individual who accesses or uses Booklyn, including Salon Owners, Staff Members, and Clients.
- "Salon Owner" refers to individuals or businesses that subscribe to Booklyn to manage their salon operations.
- "Staff Member" refers to individuals employed by or affiliated with Salon Owners who use Booklyn for work-related purposes.
- "Client" refers to individuals who use Booklyn to book appointments or interact with salons.
- "Content" refers to all information, text, images, ratings, reviews, or other material uploaded to or displayed on Booklyn.
3. ACCOUNT REGISTRATION AND SECURITY
- 3.1 To use certain features of Booklyn, you must register for an account. You agree to provide accurate, current, and complete information during registration.
- 3.2 You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.
- 3.3 You must immediately notify us of any unauthorized use of your account or any other breach of security.
- 3.4 We reserve the right to terminate accounts or suspend access if we suspect unauthorized or fraudulent use.
4. USER TYPES AND PERMISSIONS
4.1 Salon Owners may:
- Manage staff and client information
- Schedule and track appointments
- Process payments and deposits
- Access business analytics and reporting features
- Customize salon settings and services
4.2 Staff Members may:
- View and manage their own schedules
- Access client information necessary for providing services
- Process appointments and payments as authorized by Salon Owners
- Communicate with clients through the platform
4.3 Clients may:
- Create and manage personal profiles
- Book, reschedule, or cancel appointments
- Make payments and deposits
- View appointment history
- Rate and review salon services
5. SUBSCRIPTION AND PAYMENTS
5.1 Salon Owner Subscriptions:
- Access to Booklyn requires a paid subscription for Salon Owners
- Subscription fees are charged according to the plan selected
- Fees are payable in advance and may be subject to change with notice
5.2 Client Deposits and Payments:
- Clients may be required to pay deposits when booking appointments
- All payments and deposits are processed through Stripe
- Deposits will be forwarded to Salon Owners according to our payment terms
5.3 Payment Processing:
- All payment processing is handled through Stripe, subject to Stripe's terms of service
- We do not store full payment card details on our servers
5.4 Refunds:
- Refund policies for client deposits are set by individual Salon Owners
- Subscription refunds are addressed in accordance with our refund policy and applicable law
6. DATA COLLECTION AND PRIVACY
- 6.1 Our collection and use of personal data is governed by our Privacy Policy, which is incorporated into these Terms by reference.
- 6.2 We collect and store various types of data, including:
- Contact details and personal information of Salon Owners, Staff Members, and Clients
- Encrypted banking details for payment processing
- Appointment history and salon usage data
- User-generated content such as ratings and reviews
- 6.3 We comply with the General Data Protection Regulation (GDPR) and other applicable data protection laws.
- 6.4 You have the right to access, correct, or delete your personal data as outlined in our Privacy Policy.
7. USER CONDUCT AND CONTENT
- 7.1 You retain ownership of any Content you submit to Booklyn.
- 7.2 By submitting Content, you grant us a worldwide, non-exclusive, royalty-free license to use, reproduce, adapt, publish, and distribute such Content on and through Booklyn.
- 7.3 You agree not to:
- Use Booklyn for any illegal purpose or in violation of any local, state, national, or international law
- Post false, misleading, or deceptive Content
- Submit offensive, abusive, or harassing Content
- Impersonate any person or entity
- Submit spam or unauthorized commercial communications
- Interfere with or disrupt the Application or servers
- Attempt to gain unauthorized access to any part of Booklyn
- Use Booklyn to transmit malware or other harmful code
- 7.4 Ratings and Reviews:
- Clients may submit ratings and reviews of salon services
- All reviews must be honest, appropriate, and based on actual experience
- We reserve the right to remove any review that violates these Terms
- 7.5 We reserve the right to remove any Content that violates these Terms or that we find objectionable for any reason.
8. INTELLECTUAL PROPERTY
- 8.1 The Booklyn Application, including its original content, features, and functionality, is owned by howmedia and is protected by international copyright, trademark, patent, trade secret, and other intellectual property laws.
- 8.2 Our trademarks and trade dress may not be used in connection with any product or service without our prior written consent.
9. LIMITATION OF LIABILITY
- 9.1 Booklyn is provided on an "as is" and "as available" basis without warranties of any kind.
- 9.2 We do not guarantee that Booklyn will be uninterrupted, timely, secure, or error-free.
- 9.3 We are not responsible for:
- Service interruptions, including system failures or other interruptions that may affect access to Booklyn
- Delays or failures in performance beyond our reasonable control
- Any loss of data or content
- The conduct of any User of Booklyn
- 9.4 To the maximum extent permitted by law, howmedia shall not be liable for any indirect, incidental, special, consequential, or punitive damages resulting from your use of or inability to use Booklyn.
10. INDEMNIFICATION
You agree to indemnify, defend, and hold harmless howmedia and its officers, directors, employees, agents, and affiliates from and against any claims, liabilities, damages, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising from:
- Your use of Booklyn
- Your violation of these Terms
- Your violation of any rights of another
- Your Content submitted to Booklyn
11. TERMINATION
- 11.1 We may terminate or suspend your account and access to Booklyn immediately, without prior notice or liability, for any reason, including if you breach these Terms.
- 11.2 Upon termination, your right to use Booklyn will immediately cease.
- 11.3 Salon Owners may terminate their subscription in accordance with our cancellation policy.
12. CHANGES TO TERMS
- 12.1 We reserve the right to modify or replace these Terms at any time.
- 12.2 We will provide notice of any material changes to these Terms by posting the new Terms on Booklyn and/or sending you a notification.
- 12.3 Your continued use of Booklyn following the posting of revised Terms means you accept and agree to the changes.
13. GOVERNING LAW
- 13.1 These Terms shall be governed by and construed in accordance with the laws of England and Wales.
- 13.2 Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.
14. CONTACT INFORMATION
If you have any questions about these Terms, please contact us at:
howmedia
Website: https://booklyn.co.uk
15. SEVERABILITY
If any provision of these Terms is held to be unenforceable or invalid, such provision will be changed and interpreted to accomplish the objectives of such provision to the greatest extent possible under applicable law, and the remaining provisions will continue in full force and effect.